The Old Farm

Privacy Policy

December 2024

Introduction

The Old Farm ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our farm management platform.

Information We Collect

Information You Provide

  • Account Information: Name, email address, password when you create an account
  • Farm Data: Information about your farm operations that you enter into the platform
  • Payment Information: Billing details processed securely through Stripe
  • Communications: Messages you send to our support team

Information Collected Automatically

  • Usage Data: How you interact with our platform
  • Device Information: Browser type, operating system, device type
  • Log Data: IP address, access times, pages viewed

How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process your transactions
  • Send you service-related communications
  • Improve our platform
  • Respond to your requests and support needs
  • Comply with legal obligations

Data Storage and Security

  • Your data is stored on secure servers within the European Union
  • We use encryption for data in transit and at rest
  • We implement industry-standard security measures
  • We regularly backup your data

Your Rights (GDPR)

Under the General Data Protection Regulation, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate personal data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a structured format
  • Object: Object to certain processing of your data
  • Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@theold.farm.

Data Retention

We retain your data for as long as your account is active. After account deletion, we retain data for up to 30 days for backup purposes, then permanently delete it.

Third-Party Services

We use the following third-party services:

  • Stripe: Payment processing
  • Analytics: Anonymous usage statistics (no personal data shared)

Cookies

See our Cookie Policy for details on how we use cookies.

Children's Privacy

Our service is not intended for users under 16 years of age. We do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

For privacy-related questions:

Data Controller

The Old Farm Your business addressYour country